Terms & Conditions

Kindly read the following terms and conditions and the linked Privacy Policy carefully as your use of the service is subject to your acceptance of and compliance with the following terms and conditions ("Terms"). “www.Wilka.in” allows you to browse, select and purchase ethnic wear products online (“Goods” or “Products” or “Services”).

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

Wilka reserves the right to cancel any order for any reason without giving any prior notice to the customer, if the given shipping address is not proper. Wilka reserves the right to BLOCK/BLACKLIST any customer for any reason without notice/intimation - will not accept/process order of these customers. Reasons can be many including a customer returning the products frequently, customer trying to use his influence owing to his position/profession, customer returning the products after use, customer not accepting Cod orders without sharing the concern with Wilka etc. leading to or capable of leading to a monetary/reputation loss to Wilka. Once Wilka will receive returned product to the warehouse, Wilka will give the store credits in Wilka's wallet after deducting a nominal charge for order processing.

GENERAL POINTS

We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any product sold on our site without express written permission by us.

MODIFICATION IN PRICING OF PRODUCTS

All the prices on Wilka.in are displayed in Indian National Rupees (INR). Prices for our products are subject to change without any notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any moment of time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of any product.

GENERAL KEYPOINTS TO REMEMBER:

  1. For returning product, first of all customer needs to inform Wilka customer care team after receiving the parcel within 24 hours via e-mail.
  2. Customer refunds will be processed in the form of reward/wallet only.
  3. Customer needs to self-courier the product to our warehouse address after receiving return instructions from Wilka customer care team.
  4. In case of product damaged/defect, Wilka customer care will first of all analyze & validate and then process the refunds.

IMAGES

Product images are for illustrative purposes only and may differ from the actual product. Due to contrast differences in monitor, mobile or tablet, the color(s) of products may also appear different to those shown on the site.

CREDIT CARD DETAILS

You agree, understand and confirm that the credit card details provided by you for availing of services on Wilka.com will be correct and accurate and you shall not use the credit card which is not lawfully owned by you, i.e. in a credit card transaction, you must use your own credit card. You further agree and undertake to provide the correct and valid credit card details when making payment on wilka.in. Wilka will not be liable for any credit card fraud. The liability for use of a card fraudulently will be on you and the onus to ‘prove otherwise’ shall be exclusively on you.

FRAUDULENT/DECLINED TRANSACTIONS

Wilka.in reserves the right to recover the cost of goods, collection charges and lawyers’ fees from persons using the Site fraudulently. WIlka reserves the right to initiate legal proceedings against such persons for fraudulent use of the Site and any other unlawful acts or acts or omissions in breach of these terms and conditions.

ELECTRONIC COMMUNICATION

When you visit our Site or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on the Site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

GOVERNING LAW & JURISDICTION

This User Agreement shall be designed in accordance with the applicable laws of India. 

Any dispute or difference either in interpretation or otherwise, of any terms of this User Agreement between the parties hereto, the same shall be referred to an independent arbitrator who will be appointed by Wilka.in and his decision shall be final and binding on the parties hereto.

If you any query or doubts about our terms & conditions, then kindly mail us at: care.wilka@gmail.com